Dealer Conference Sessions
Comprehensive Learning & Development For The Entire Team
Discover your path
Session information and schedule
This page displays sessions for all tracks and Collaborative Sessions by default. However, you can filter sessions by expertise by choosing the relevant track from the Filter by Separate Tracks dropdown menu.
To hide the Collaborative Sessions, click on the Hide button, and to show them again, click on the Show button
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Collaborative Session
Welcome Mix and Mingle
Tuesday
Kick off your Conference journey at the Bridge Bar, 3rd floor of the Renaissance Hotel, and meet your hosts, presenters, and peers!
6pm
Collaborative Session
PBS Spotlight Executive Update
Wednesday
Join Lynn McNeill, Senior VP of Sales, for our annual company update and get prepared for the days ahead.
10am
Collaborative Session
Friends in Low Places Networking Reception
Wednesday
Unwind from the hustle and bustle of the first day of Conference. Discuss the day’s insights, participate in industry conversations, and build lasting relationships.
6pm
Collaborative Session
What's New in Development
Thursday
Join our dynamic development duo, Chris Bradley (VP of Software & Services) and Dan Beaton (VP of Development), to learn all about the development process and what's coming down the pipeline.
9am
Collaborative Session
Digest the Details
Thursday
This is your opportunity to discuss the items or features you have.
4pm
Collaborative Session
Networking Breakfast
Friday
Keep the conversation going and enjoy another great opportunity to socialize with other dealership professionals.
9am
Collaborative Session
Conference Wrap Up
Friday
Join Shelly Scott, VP of Business Communications, as she summarizes the Dealer Conference and unveils the location for our 2025 Dealer Conference.
11:30am
Accounting
Connect the Dots
Wednesday
Explore flexible reporting options and dive into actionable data to determine opportunities for your business.
11am
GM/Owner
Connect the Dots
Wednesday
Explore flexible reporting options and dive into actionable data to determine opportunities for your business.
11am
Parts
Cracking the Contact
Wednesday
Keep your customer front of mind and focus on building a long-lasting relationship.
11am
Sales
Coaching Process
Wednesday
Commit to training your sales staff to ensure consistent customer experiences and successful sales outcomes.
11am
Service
Fuel Your Service Drive
Wednesday
Attract customers to the shop with appropriate marketing messages and streamlined scheduling.
11am
Accounting
Unlock the Ledger
Wednesday
Explore our newest query option and don’t get left in the dark.
12pm
GM/Owner
Fixed Ops Focus pt1 *Collaboration Session*
Wednesday
Walk through the optimal v10 fixed ops workflow to reach peak efficiency and smoother inter-departmental communication.
12pm
Parts
Fixed Ops Focus pt1 *Collaboration Session*
Wednesday
Walk through the optimal v10 fixed ops workflow to reach peak efficiency and smoother inter-departmental communication.
12pm
Sales
Steps to Success
Wednesday
Monitor communications and the step-by-step tasks that will lead you to the desired outcome and maximize sales opportunities.
12pm
Service
Fixed Ops Focus pt1 *Collaboration Session*
Wednesday
Walk through the optimal v10 fixed ops workflow to reach peak efficiency and smoother inter-departmental communication.
12pm
Accounting
Operational Oversight
Wednesday
From managing customer records to implementing preventative controls to ensure accuracy, learn what you need to know about your fixed ops department’s actions.
2pm
GM/Owner
Fixed Ops Focus pt2 * Collaboration Session*
Wednesday
Service Drive is a complex process. Apply effective collaboration to wrap up the work cycle and book the next appointment.
2pm
Parts
Fixed Ops Focus pt2 * Collaboration Session*
Wednesday
Service Drive is a complex process. Apply effective collaboration to wrap up the work cycle and book the next appointment.
2pm
Sales
Quality Quoting
Wednesday
Stand out from the crowd – offer more purchase options to your customers and keep focused on closing the sale.
2pm
Service
Fixed Ops Focus pt2 * Collaboration Session*
Wednesday
Service Drive is a complex process. Apply effective collaboration to wrap up the work cycle and book the next appointment.
2pm
Accounting
Cyber Security Panel Presentation
Wednesday
Discuss various strategies for safeguarding your business against potential security breaches.
3pm
GM/Owner
Assess Your Process
Wednesday
Become intimately connected to your analytic devices to help you track what’s working and what needs to be adjusted for increased results.
3pm
Parts
Parts Perspective
Wednesday
Unlock new potential in your Parts department with CRM and benefit from powerful plugins for targeted marketing.
3pm
Sales
Workflow Wrap Up
Wednesday
The day has been all about using an effective workflow to provide a consistent customer experience, so let us wrap it up with the final steps in the process.
3pm
Service
Assess Your Process
Wednesday
Become intimately connected to your analytic devices to help you track what’s working and what needs to be adjusted for increased results.
3pm
Accounting
Collaborate with the Accounting Experts
Wednesday
Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies to enrich your operations.
4pm
GM/Owner
Collaborate with the Experts - You Pick Your Track
Wednesday
Learn from your peers about how they are driving business and get your questions answered by the experts.
4pm
Parts
Collaborate with the Parts Experts
Wednesday
Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies to enrich your operations.
4pm
Sales
Collaborate with the Sales Experts
Wednesday
Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies to enrich your operations.
4pm
Service
Collaborate with the Service Experts
Wednesday
Participate in conversation between the software experts and industry professionals to help you find everyday efficiencies
4pm
Accounting
Decipher Discrepancies *Collaboration Session*
Thursday
Unravel the mystery of mismatched numbers in Parts Inventory and ensure harmony between what’s on the shelves and what’s in the books.
10am
GM/Owner
Deliver On Time *Collaborative Session*
Thursday
Vehicle delivery and lot preparation requires collaboration between Sales and Service. Find the best ways to keep both teams aligned.
10am
Parts
Decipher Discrepancies *Collaboration Session*
Thursday
Unravel the mystery of mismatched numbers in Parts Inventory and ensure harmony between what’s on the shelves and what’s in the books.
10am
Sales
Deliver On Time *Collaborative Session*
Thursday
Vehicle delivery and lot preparation requires collaboration between Sales and Service. Find the best ways to keep both teams aligned.
10am
Service
Deliver On Time *Collaborative Session*
Thursday
Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies to enrich your operations.
10am
Accounting
Online Express Pay Today
Thursday
Discover how each department can use Online Express Pay to provide customers with more options and expedite the payment process.
11am
GM/Owner
Wish Upon a Car
Thursday
Use the information at your fingertips to make strategic decisions about your vehicle purchases. Mine your own data to confidently initiate the next deal.
11am
Parts
Discount Dynamics
Thursday
Dive into the art of discount management like never before and illuminate the path to increased sales and profitability.
11am
Sales
Wish Upon a Car
Thursday
Use the information at your fingertips to make strategic decisions about your vehicle purchases. Mine your own data to confidently initiate the next deal.
11am
Service
Consistent Communication
Thursday
Leverage data and service history details to deliver consistent communication, provide an exceptional experience, and drive customer loyalty.
11am
Accounting
Secure the Sale *Collaborative Sessions*
Thursday
Fixed Ops Deposits: the way to successfully secure, track, and manage deposits for your Fixed Ops departments.
1pm
GM/Owner
Digital Retailing Spotlight
Thursday
What does Digital Retailing mean to you? Hear from your industry peers and PBS experts on providing innovative buying options to your customers and learn how your fellow dealerships are staying ahead.
1pm
Parts
Secure the Sale *Collaborative Sessions*
Thursday
Fixed Ops Deposits: the way to successfully secure, track, and manage deposits for your Fixed Ops departments.
1pm
Sales
Digital Retailing Spotlight
Thursday
What does Digital Retailing mean to you? Hear from your industry peers and PBS experts on providing innovative buying options to your customers and learn how your fellow dealerships are staying ahead.
1pm
Service
Secure the Sale *Collaborative Sessions*
Thursday
Fixed Ops Deposits: the way to successfully secure, track, and manage deposits for your Fixed Ops departments.
1pm
Accounting
The More You Know
Thursday
Leave no stone unturned – we’ll fill you in on new and available features you might not know about.
2pm
GM/Owner
Coffee for Closers
Thursday
Learn all your reporting options and how to maximize opportunities to get the most mileage out of each vehicle you get your hands on.
2pm
Parts
Unveiling Analytics
Thursday
Look beyond conventional data to reveal hidden insights and actionable intelligence about the parts side of your business.
2pm
Sales
Coffee for Closers
Thursday
Learn all your reporting options and how to maximize opportunities to get the most mileage out of each vehicle you get your hands on.
2pm
Service
Strategic Management
Thursday
Make strategic decisions by taking a closer look at managerial reports and stay ahead of the curve.
2pm
Accounting
Converse with the Accounting Experts
Thursday
After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.
3pm
GM/Owner
Converse with the Experts - You Pick Your Track
Thursday
After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.
3pm
Parts
Converse with the Parts Experts
Thursday
After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.
3pm
Sales
Converse with the Sales Experts
Thursday
After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.
3pm
Service
Converse with the Service Experts
Thursday
After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.
3pm
Accounting
Data Integrity
Friday
Clean data is essential for maximizing the power of v10 and simplifying your workflows – let us show you how!
10am
GM/Owner
Mindful Maintenance
Friday
Learn all about how Enhanced Maintenance Guides (EMG) are the key to next-level retail selling and retention, linking factory and dealer-recommended services.
10am
Parts
Wholesale Insights
Friday
Focusing on wholesale market opportunities, we’ll outline ways to monitor relevant business trends in v10.
10am
Sales
Data Integrity
Friday
Clean data is essential for maximizing the power of v10 and simplifying your workflows – let us show you how!
10am
Service
Mindful Maintenance
Friday
Learn all about how Enhanced Maintenance Guides (EMG) are the key to next-level retail selling and retention, linking factory and dealer-recommended services.
10am
Accounting
Voting for the Future in Accounting
Friday
Your vote matters – influence the future Accounting development of v10!
10:45am
GM/Owner
Voting for the Future - You Pick Your Track
Friday
Your vote matters – influence the future development of v10!
10:45am
Parts
Voting for the Future in Parts
Friday
Your vote matters – influence the future Parts development of v10!
10:45am
Sales
Voting for the Future in Sales
Friday
Your vote matters – influence the future Sales development of v10!
10:45am
Service
Voting for the Future in Service
Friday
Your vote matters – influence the future Service development of v10!
10:45am