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Dealer Conference Sessions

Comprehensive Learning & Development For The Entire Team

Discover your path
Session information and schedule

This page displays sessions for all tracks and Collaborative Sessions by default. However, you can filter sessions by expertise by choosing the relevant track from the Filter by Separate Tracks dropdown menu.

To hide the 
Collaborative Sessions, click on the Hide button, and to show them again, click on the Show button

Show or Hide Collaborative Sessions

Collaborative Session

Welcome Mix and Mingle

Tuesday

Kick off your Conference journey at the Bridge Bar, 3rd floor of the Renaissance Hotel, and meet your hosts, presenters, and peers!

6pm

Collaborative Session

PBS Spotlight Executive Update

Wednesday

Join Lynn McNeill, Senior VP of Sales, for our annual company update and get prepared for the days ahead.

10am

Collaborative Session

Friends in Low Places Networking Reception

Wednesday

Unwind from the hustle and bustle of the first day of Conference. Discuss the day’s insights, participate in industry conversations, and build lasting relationships.

6pm

Collaborative Session

What's New in Development

Thursday

Join our dynamic development duo, Chris Bradley (VP of Software & Services) and Dan Beaton (VP of Development), to learn all about the development process and what's coming down the pipeline.

9am

Collaborative Session

Digest the Details

Thursday

This is your opportunity to discuss the items or features you have.

4pm

Collaborative Session

Networking Breakfast

Friday

Keep the conversation going and enjoy another great opportunity to socialize with other dealership professionals.

9am

Collaborative Session

Conference Wrap Up

Friday

Join Shelly Scott, VP of Business Communications, as she summarizes the Dealer Conference and unveils the location for our 2025 Dealer Conference.

11:30am

Accounting

Connect the Dots

Wednesday

Explore flexible reporting options and dive into actionable data to determine opportunities for your business.

11am

GM/Owner

Connect the Dots

Wednesday

Explore flexible reporting options and dive into actionable data to determine opportunities for your business.

11am

Parts

Cracking the Contact

Wednesday

Keep your customer front of mind and focus on building a long-lasting relationship.

11am

Sales

Coaching Process

Wednesday

Commit to training your sales staff to ensure consistent customer experiences and successful sales outcomes.

11am

Service

Fuel Your Service Drive

Wednesday

Attract customers to the shop with appropriate marketing messages and streamlined scheduling.

11am

Accounting

Unlock the Ledger

Wednesday

Explore our newest query option and don’t get left in the dark.

12pm

GM/Owner

Fixed Ops Focus pt1 *Collaboration Session*

Wednesday

Walk through the optimal v10 fixed ops workflow to reach peak efficiency and smoother inter-departmental communication.

12pm

Parts

Fixed Ops Focus pt1 *Collaboration Session*

Wednesday

Walk through the optimal v10 fixed ops workflow to reach peak efficiency and smoother inter-departmental communication.

12pm

Sales

Steps to Success

Wednesday

Monitor communications and the step-by-step tasks that will lead you to the desired outcome and maximize sales opportunities.

12pm

Service

Fixed Ops Focus pt1 *Collaboration Session*

Wednesday

Walk through the optimal v10 fixed ops workflow to reach peak efficiency and smoother inter-departmental communication.

12pm

Accounting

Operational Oversight

Wednesday

From managing customer records to implementing preventative controls to ensure accuracy, learn what you need to know about your fixed ops department’s actions.

2pm

GM/Owner

Fixed Ops Focus pt2 * Collaboration Session*

Wednesday

Service Drive is a complex process. Apply effective collaboration to wrap up the work cycle and book the next appointment.

2pm

Parts

Fixed Ops Focus pt2 * Collaboration Session*

Wednesday

Service Drive is a complex process. Apply effective collaboration to wrap up the work cycle and book the next appointment.

2pm

Sales

Quality Quoting

Wednesday

Stand out from the crowd – offer more purchase options to your customers and keep focused on closing the sale.

2pm

Service

Fixed Ops Focus pt2 * Collaboration Session*

Wednesday

Service Drive is a complex process. Apply effective collaboration to wrap up the work cycle and book the next appointment.

2pm

Accounting

Cyber Security Panel Presentation

Wednesday

Discuss various strategies for safeguarding your business against potential security breaches.

3pm

GM/Owner

Assess Your Process

Wednesday

Become intimately connected to your analytic devices to help you track what’s working and what needs to be adjusted for increased results.

3pm

Parts

Parts Perspective

Wednesday

Unlock new potential in your Parts department with CRM and benefit from powerful plugins for targeted marketing.

3pm

Sales

Workflow Wrap Up

Wednesday

The day has been all about using an effective workflow to provide a consistent customer experience, so let us wrap it up with the final steps in the process.

3pm

Service

Assess Your Process

Wednesday

Become intimately connected to your analytic devices to help you track what’s working and what needs to be adjusted for increased results.

3pm

Accounting

Collaborate with the Accounting Experts

Wednesday

Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies to enrich your operations.

4pm

GM/Owner

Collaborate with the Experts - You Pick Your Track

Wednesday

Learn from your peers about how they are driving business and get your questions answered by the experts.

4pm

Parts

Collaborate with the Parts Experts

Wednesday

Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies to enrich your operations.

4pm

Sales

Collaborate with the Sales Experts

Wednesday

Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies to enrich your operations.

4pm

Service

Collaborate with the Service Experts

Wednesday

Participate in conversation between the software experts and industry professionals to help you find everyday efficiencies

4pm

Accounting

Decipher Discrepancies *Collaboration Session*

Thursday

Unravel the mystery of mismatched numbers in Parts Inventory and ensure harmony between what’s on the shelves and what’s in the books.

10am

GM/Owner

Deliver On Time *Collaborative Session*

Thursday

Vehicle delivery and lot preparation requires collaboration between Sales and Service. Find the best ways to keep both teams aligned.

10am

Parts

Decipher Discrepancies *Collaboration Session*

Thursday

Unravel the mystery of mismatched numbers in Parts Inventory and ensure harmony between what’s on the shelves and what’s in the books.

10am

Sales

Deliver On Time *Collaborative Session*

Thursday

Vehicle delivery and lot preparation requires collaboration between Sales and Service. Find the best ways to keep both teams aligned.

10am

Service

Deliver On Time *Collaborative Session*

Thursday

Your hosts will guide conversation between the software experts and industry professionals to help you find everyday efficiencies to enrich your operations.

10am

Accounting

Online Express Pay Today

Thursday

Discover how each department can use Online Express Pay to provide customers with more options and expedite the payment process.

11am

GM/Owner

Wish Upon a Car

Thursday

Use the information at your fingertips to make strategic decisions about your vehicle purchases. Mine your own data to confidently initiate the next deal.

11am

Parts

Discount Dynamics

Thursday

Dive into the art of discount management like never before and illuminate the path to increased sales and profitability.

11am

Sales

Wish Upon a Car

Thursday

Use the information at your fingertips to make strategic decisions about your vehicle purchases. Mine your own data to confidently initiate the next deal.

11am

Service

Consistent Communication

Thursday

Leverage data and service history details to deliver consistent communication, provide an exceptional experience, and drive customer loyalty.

11am

Accounting

Secure the Sale *Collaborative Sessions*

Thursday

Fixed Ops Deposits: the way to successfully secure, track, and manage deposits for your Fixed Ops departments.

1pm

GM/Owner

Digital Retailing Spotlight

Thursday

What does Digital Retailing mean to you? Hear from your industry peers and PBS experts on providing innovative buying options to your customers and learn how your fellow dealerships are staying ahead. 

1pm

Parts

Secure the Sale *Collaborative Sessions*

Thursday

Fixed Ops Deposits: the way to successfully secure, track, and manage deposits for your Fixed Ops departments.

1pm

Sales

Digital Retailing Spotlight

Thursday

What does Digital Retailing mean to you? Hear from your industry peers and PBS experts on providing innovative buying options to your customers and learn how your fellow dealerships are staying ahead. 

1pm

Service

Secure the Sale *Collaborative Sessions*

Thursday

Fixed Ops Deposits: the way to successfully secure, track, and manage deposits for your Fixed Ops departments.

1pm

Accounting

The More You Know

Thursday

Leave no stone unturned – we’ll fill you in on new and available features you might not know about.

2pm

GM/Owner

Coffee for Closers

Thursday

Learn all your reporting options and how to maximize opportunities to get the most mileage out of each vehicle you get your hands on.

2pm

Parts

Unveiling Analytics

Thursday

Look beyond conventional data to reveal hidden insights and actionable intelligence about the parts side of your business.

2pm

Sales

Coffee for Closers

Thursday

Learn all your reporting options and how to maximize opportunities to get the most mileage out of each vehicle you get your hands on.

2pm

Service

Strategic Management

Thursday

Make strategic decisions by taking a closer look at managerial reports and stay ahead of the curve.

2pm

Accounting

Converse with the Accounting Experts

Thursday

After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.

3pm

GM/Owner

Converse with the Experts - You Pick Your Track

Thursday

After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.

3pm

Parts

Converse with the Parts Experts

Thursday

After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.

3pm

Sales

Converse with the Sales Experts

Thursday

After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.

3pm

Service

Converse with the Service Experts

Thursday

After two days of content, this is the time to reflect on what you’ve learned and discuss what you haven’t yet explored.

3pm

Accounting

Data Integrity

Friday

Clean data is essential for maximizing the power of v10 and simplifying your workflows – let us show you how!

10am

GM/Owner

Mindful Maintenance

Friday

Learn all about how Enhanced Maintenance Guides (EMG) are the key to next-level retail selling and retention, linking factory and dealer-recommended services.

10am

Parts

Wholesale Insights

Friday

Focusing on wholesale market opportunities, we’ll outline ways to monitor relevant business trends in v10.

10am

Sales

Data Integrity

Friday

Clean data is essential for maximizing the power of v10 and simplifying your workflows – let us show you how!

10am

Service

Mindful Maintenance

Friday

Learn all about how Enhanced Maintenance Guides (EMG) are the key to next-level retail selling and retention, linking factory and dealer-recommended services.

10am

Accounting

Voting for the Future in Accounting

Friday

Your vote matters – influence the future Accounting development of v10!

10:45am

GM/Owner

Voting for the Future - You Pick Your Track

Friday

Your vote matters – influence the future development of v10!

10:45am

Parts

Voting for the Future in Parts

Friday

Your vote matters – influence the future Parts development of v10!

10:45am

Sales

Voting for the Future in Sales

Friday

Your vote matters – influence the future Sales development of v10!

10:45am

Service

Voting for the Future in Service

Friday

Your vote matters – influence the future Service development of v10!

10:45am

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Get your tickets today

Get your tickets today

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